Your Practice Success Hinges on How You and Your CAs Master This Visit
The second visit holds the keys to patient retention. And as you know, higher patient retention translates to increased patient compliance and higher practice collections. It’s a win-win. Your patients get better results and are more satisfied with both chiropractic and your office, plus you as the doctor become more satisfied with the practice and enjoy lots more referrals.
Have you noticed that too many of your new patients quit care when they start to feel better or when their insurance coverage runs out? Or worse, maybe they don’t show up after their first visit at all! Could your retention, collections and patient compliance use a boost? If so, you don’t want to miss the January A.C.E. Program course. I’ll be joined by my husband, Dr. Tom Klapp (named Michigan’s Chiropractor of the Year three times) to teach: “Second Visit Strategies for Amazing Retention.”